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Privacy Policy

GradIQ Pty Ltd (we, us or our), recognises that protecting your personal information is important. This privacy policy outlines how we collect, use and safeguard your personal information. By using our services, you agree to the terms outlined in this policy.

 

The Information we Collect

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Personal Information

Personal information refers to any information that relates to an identified or reasonably identifiable individual. This includes details that, either on their own or when combined with other information, can identify a specific person. The types of personal information we may collect include:

  • your name;

  • your contact details, including your address, phone number and email address;

  • your credit card information or other payment details;

  • professional information including any past or present employers and job titles;

  • educational information including academic records, degrees obtained and education institutions attended;

  • your working rights in Australia;

  • information you provide to us in our applications forms or customer surveys;

  • information that you provide to us through our services

  • any other personal information requested by us and/or provided by you.

 

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Non-Personal Information

Non-personal information, also known as non-personal data or anonymous information, refers to information that does not directly identify or relate to an individual. Unlike personal information, non-personal information cannot be used on its own to identify a specific person. When you access our Service, we may automatically collect non-personal information from you, such as web pages viewed, browser type, operating system, referring service, search information, device type, page views, usage and browsing habits on the Service and similar data.

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How we collect personal information​

We collect personal information directly through information you provide to us through online forms and customer surveys. We also collect personal information indirectly through interactions you have with us, such as over calls, video calls, emails and in your online enquiries

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Why we collect, hold and disclose personal information​

We may collect, hold and disclose personal information for the following purposes:​

  • to enable you to access our services;

  • to contact you about our services, including in response to any inquiries or requests you make with us;

  • to maintain internal records for administrative and billing purposes;

  • to comply with our legal obligations.

  • to conduct market research and business development;

  • to conduct advertising, promotions and marketing campaigns;

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Disclosures of information to third parties​

We may disclose any personal information we collect to:

  • third party service providers so that they can provide their services to us;

  • partner employers to promote employment opportunities, events, and other initiatives;

  • any party to whom our assets may be transferred;

  • courts and tribunals, in the event you fail to pay for services we have provided to you;

  • regulatory authorities and law enforcement officers, as required or authorised by law.

 

Non-personally identifiable or aggregate information may be used by us for any purposes permitted by law and may be shared with any number of parties, provided that such information shall not specifically identify you.

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Your rights​

You have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. Please note, in some situations, we may be legally permitted to withhold access to your personal information.

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Security​

The security of your personal data is important to us and we are committed to ensuring that the data we collect is secure. When we collect your personal data, we use reasonable physical and electronic efforts to protect it from unauthorised access, misuse and disclosure. However, we cannot guarantee the security of any information that is provided to us over the internet and your use of our Service demonstrates your assumption of this risk.

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Cookies and other services​

“Cookies” are pieces of information that may be placed on your computer by a service for the purpose of facilitating and enhancing your communication and interaction with that service. Many services use cookies for these purposes. We do not currently use cookies on our website.

 

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Changes to this Privacy Policy​

We reserve the right, at our discretion, to amend this Privacy Policy at any time by publishing the amended Privacy Policy to our website. If at any time in the future we plan to user personal data in a way that materially differs from this Privacy Policy, including sharing such information with third parties, we will email you and give you the opportunity to review the revised policy before you choose to continue using our Services.

 

For any questions or notices, please contact us at:

GradIQ Pty Ltd

ABN: 56 674 529 170

Email: contact@gradiq.com.au

Last update: 24 Feb 2025

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